Shipping policy

Shipping & delivery

Delivery destinations, available services, shipping charges and any estimated delivery dates are shown at checkout before payment. Please review the options for your address. If no service is available, contact us before placing an order.

Order processing and tracking

After your order is accepted, we will send an order confirmation to the email address you provide. Tracking information will be shared when available after dispatch. Delivery estimates are estimates, not guaranteed arrival dates, and carrier or customs delays can occur.

Address changes and delivery issues

Please check your delivery details carefully. Contact us as soon as possible for corrections or cancellation requests; changes may not be possible once an order has shipped. If a parcel is missing, delayed, damaged or marked delivered but not received, contact us with your order number so we can investigate.

Taxes and duties

Taxes and shipping fees shown at checkout are included in the final amount displayed before payment. Where applicable, import charges not collected at checkout may be charged by local authorities or the carrier.

Contact

For delivery assistance, use our contact page or email guoyonghun934499@outlook.com.